{"id":186,"date":"2024-12-19T11:51:30","date_gmt":"2024-12-19T11:51:30","guid":{"rendered":"https:\/\/backgroundspain.entropiaweb.com\/?page_id=186"},"modified":"2025-01-20T17:25:09","modified_gmt":"2025-01-20T17:25:09","slug":"faq-experiencia-candidato","status":"publish","type":"page","link":"https:\/\/backgroundspain.entropiaweb.com\/en\/faq-candidate-experience\/","title":{"rendered":"FAQ &#8211; EXPERIENCIA CANDIDATO"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"186\" class=\"elementor elementor-186\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9618c6c faq-container e-flex e-con-boxed e-con e-parent\" data-id=\"9618c6c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5215f0 deco deco-left-bottom elementor-widget elementor-widget-heading\" data-id=\"f5215f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bbf492 elementor-widget elementor-widget-heading\" data-id=\"7bbf492\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CANDIDATE EXPERIENCE <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184f177 elementor-widget elementor-widget-n-accordion\" data-id=\"184f177\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2540\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2540\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Show your candidates that you care about them from the start <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 0L0.226497 10L11.7735 10L6 0ZM7 19L7 9L5 9L5 19L7 19Z\" fill=\"#ED7D31\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 19L0.226497 9L11.7735 9L6 19ZM7 4.37114e-08L7 10L5 10L5 -4.37114e-08L7 4.37114e-08Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2540\" class=\"elementor-element elementor-element-083ca70 e-con-full e-flex e-con e-child\" data-id=\"083ca70\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-256e7ad elementor-widget elementor-widget-text-editor\" data-id=\"256e7ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The hiring process is already full of challenges \u2013 background screening shouldn\u2019t be one of them. Our goal is to make your candidates feel comfortable by keeping them informed and giving them the attention they deserve. With our candidate-centric, GDPR-compliant background screening process, new hires will feel secure knowing you\u2019re looking out for them. We\u2019re here to help, every step of the way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2541\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2541\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Support every step of the way <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 0L0.226497 10L11.7735 10L6 0ZM7 19L7 9L5 9L5 19L7 19Z\" fill=\"#ED7D31\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 19L0.226497 9L11.7735 9L6 19ZM7 4.37114e-08L7 10L5 10L5 -4.37114e-08L7 4.37114e-08Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2541\" class=\"elementor-element elementor-element-3cb8e05 e-con-full e-flex e-con e-child\" data-id=\"3cb8e05\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82d8b1d elementor-widget elementor-widget-text-editor\" data-id=\"82d8b1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Navigating the background check process can be confusing, especially for those unfamiliar with it. That&#039;s why we&#039;re here to help with comprehensive support, including multilingual phone and email assistance, available every business day. If candidates have questions, we walk them through every step. If they need to file a dispute, we handle it quickly, making the process as easy as possible for them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2542\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2542\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Easy status tracking <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 0L0.226497 10L11.7735 10L6 0ZM7 19L7 9L5 9L5 19L7 19Z\" fill=\"#ED7D31\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 19L0.226497 9L11.7735 9L6 19ZM7 4.37114e-08L7 10L5 10L5 -4.37114e-08L7 4.37114e-08Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2542\" class=\"elementor-element elementor-element-7260ee8 e-con-full e-flex e-con e-child\" data-id=\"7260ee8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f20ff37 elementor-widget elementor-widget-text-editor\" data-id=\"f20ff37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our intuitive candidate portal is optimized for mobile devices, allowing candidates to fill out forms, upload documents, provide consent, and track the status of their background check from any device. We&#039;re here to help keep you informed - no more waiting and no more guessing. With login options via Google or social media, you have one less password to remember. Candidates can log in (email?) at any time to check the status of their background check.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2543\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2543\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Simplified digital signatures <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 0L0.226497 10L11.7735 10L6 0ZM7 19L7 9L5 9L5 19L7 19Z\" fill=\"#ED7D31\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 19L0.226497 9L11.7735 9L6 19ZM7 4.37114e-08L7 10L5 10L5 -4.37114e-08L7 4.37114e-08Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2543\" class=\"elementor-element elementor-element-bc556b2 e-flex e-con-boxed e-con e-child\" data-id=\"bc556b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c571d5 elementor-widget elementor-widget-text-editor\" data-id=\"3c571d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Candidates shouldn&#039;t have to print out reams of paper or search for a scanner. Our e-signature feature makes it easy to digitally sign documents, send them instantly, and keep clean copies for personal records. We&#039;re here to help make the process simple and stress-free.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2544\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2544\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> We drive innovation with a business approach <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 0L0.226497 10L11.7735 10L6 0ZM7 19L7 9L5 9L5 19L7 19Z\" fill=\"#ED7D31\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"19\" viewbox=\"0 0 12 19\" fill=\"none\"><path d=\"M6 19L0.226497 9L11.7735 9L6 19ZM7 4.37114e-08L7 10L5 10L5 -4.37114e-08L7 4.37114e-08Z\" fill=\"black\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2544\" class=\"elementor-element elementor-element-a95b9fa e-flex e-con-boxed e-con e-child\" data-id=\"a95b9fa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0a7fca elementor-widget elementor-widget-text-editor\" data-id=\"f0a7fca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Check out our <a href=\"https:\/\/backgroundspain.entropiaweb.com\/en\/faq-frequently-asked-questions-by-candidates\/\">FAQ<\/a>, they can help you if you have any questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Demuestre a sus candidatos que se preocupa por ellos desde el principio\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"El proceso de selecci\\u00f3n de personas ya est\\u00e1 lleno de retos: la investigaci\\u00f3n de antecedentes no deber\\u00eda ser uno de ellos. Nuestro objetivo es que sus candidatos se sientan c\\u00f3modos manteni\\u00e9ndoles informados y prest\\u00e1ndoles la atenci\\u00f3n que merecen. Con nuestro proceso de verificaci\\u00f3n de antecedentes centrado en el candidato y que cumple con la GDPR, los nuevos contratados se sentir\\u00e1n seguros sabiendo que usted est\\u00e1 cuidando de ellos. Estamos aqu\\u00ed para ayudar, en cada paso del camino.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Apoyo en cada paso del camino\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Navegar por el proceso de verificaci\\u00f3n de antecedentes puede ser confuso, especialmente para quienes no est\\u00e1n familiarizados con \\u00e9l. Por eso estamos aqu\\u00ed para ayudar con un apoyo integral, que incluye asistencia multiling\\u00fce por tel\\u00e9fono e E-Mail, disponible todos los d\\u00edas laborables. Si los candidatos tienen preguntas, les guiamos en cada paso. Si necesitan iniciar una disputa, la gestionamos r\\u00e1pidamente, facilit\\u00e1ndoles el proceso al m\\u00e1ximo.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"F\\u00e1cil seguimiento del estado\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Nuestro intuitivo portal para candidatos est\\u00e1 optimizado para dispositivos m\\u00f3viles, lo que permite a los candidatos rellenar formularios, cargar documentos, dar su consentimiento y realizar un seguimiento del estado de su verificaci\\u00f3n de antecedentes desde cualquier dispositivo. Estamos aqu\\u00ed para ayudarles a mantenerse informados: se acabaron las esperas y las dudas. Con las opciones de inicio de sesi\\u00f3n a trav\\u00e9s de Google o las redes sociales\\u00bf?\\u00bf, tienen una contrase\\u00f1a menos que recordar. 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Nuestro objetivo es que sus candidatos se sientan c\u00f3modos manteni\u00e9ndoles informados y prest\u00e1ndoles la atenci\u00f3n que merecen. Con [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/pages\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/comments?post=186"}],"version-history":[{"count":10,"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/pages\/186\/revisions"}],"predecessor-version":[{"id":988,"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/pages\/186\/revisions\/988"}],"wp:attachment":[{"href":"https:\/\/backgroundspain.entropiaweb.com\/en\/wp-json\/wp\/v2\/media?parent=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}