THE IMPORTANCE OF PROFESSIONAL REFERENCES IN THE RECRUITMENT PROCESS

Here's how to properly prepare and manage your references to increase your chances of getting the position you want.

What references should I provide?

Employers are looking for references who can speak to your professional experience and skills. Ideally, offer three to five professional references: former employers, supervisors, co-workers or business associates. Avoid providing personal references (such as family or friends) unless specifically requested.

Should I inform my references?

Yes, you should always inform your references before providing their name. This will prevent them from being surprised when you contact them. In addition, you can share with them details about the position you are applying for, the company and the type of information that would be useful for them to mention.

For example, you could tell them, “I hope you can be my reference for a position at [Company X]. In this role I will be doing [Function Z]. It would be great if you could talk about the [ABC] project we work on together and my ability to collaborate with other departments under pressure.”

What information can former employers share?

Your former employers may share both objective and subjective information. Generally, objective information includes your job title, dates of employment and responsibilities. However, they may also share subjective impressions about your performance, such as your strengths, weaknesses and whether they would hire you again.

You should be aware that some employers have strict policies that only allow the sharing of basic information (job title, dates and department) to avoid potential legal liability.

Can employers contact people outside my reference list?

If they can. While the quickest and most transparent way is to use the names you provide them, they could also contact someone they know from a company you worked for if they feel it's necessary. Typically recruiters and HR professionals tend to have extensive networks, and they may be able to obtain additional information through mutual contacts.

This type of practice is not illegal, as long as the information obtained is not discriminatory or false.

Will I be able to correct or explain negative information that is shared?

It depends on the employer's policy. Some allow candidates to clarify or respond to information gathered, but this is not a rule in all cases. The best strategy is to be proactive: provide updated references and, if you think negative information may come up, offer it yourself with an explanation.

Final tips for managing your references

References play a key role in the hiring process and can be instrumental in getting you the job. Here are some tips to optimize their impact:

• Choose your references carefully. Make sure they are people who can speak positively about you.
• Inform them in advance. Ask their permission to use them as a reference and give them details of the position.
• Thank them. Keep your references updated on your job search and thank them for their support.

While you can't control what is said in a reference check, you can maximize the positive impact of your reference check by making sure your references speak highly of you and know what points to highlight.