FAQ

CUSTOMER EXPERIENCE

Our personalized service sets us apart.

We adapt our way of working to the way you run your business. We have great tools for working. Worried that our background checks will interfere with your way of working? No problem, we specialise in adapting to particular industries. Whatever your industry or location, we make it easy to recruit safe and qualified employees.

With over 20 years in the industry, we understand the value of long-term relationships. We are available whenever and however you prefer to talk. Contact us anytime, not just during business hours, by phone or LiveChat. Our team will help you with status updates, user onboarding or searches, and any other assistance related to the background check process. We speak multiple languages and operate in all time zones.

We have developed an easy-to-use ordering platform that simplifies the management of your background check process. From the launch of communication to the candidate to the review of the status of a check, it is available 24/7.

Every aspect of our technology and services is designed to help you maintain a compliant screening process. Configure your background screening process in a way that fits your business, industry, or location with the help of our knowledgeable and hands-on support team.

Are you getting the most out of your background check investment? 

If it's been a while since your last review of your screening program, it's time to update it. We can help. Our background screening experts offer program recommendations and guidance, and assess your compliance practices and help you develop new services.

Ready for a better background check experience?

Tell us what you need.

We'll show you how to make it happen. 

Learn more

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