FAQ

CANDIDATE EXPERIENCE

Show your candidates that you care about them from the start

The hiring process is already full of challenges – background screening shouldn’t be one of them. Our goal is to make your candidates feel comfortable by keeping them informed and giving them the attention they deserve. With our candidate-centric, GDPR-compliant background screening process, new hires will feel secure knowing you’re looking out for them. We’re here to help, every step of the way.

Navigating the background check process can be confusing, especially for those unfamiliar with it. That's why we're here to help with comprehensive support, including multilingual phone and email assistance, available every business day. If candidates have questions, we walk them through every step. If they need to file a dispute, we handle it quickly, making the process as easy as possible for them.

Our intuitive candidate portal is optimized for mobile devices, allowing candidates to fill out forms, upload documents, provide consent, and track the status of their background check from any device. We're here to help keep you informed - no more waiting and no more guessing. With login options via Google or social media, you have one less password to remember. Candidates can log in (email?) at any time to check the status of their background check.

Candidates shouldn't have to print out reams of paper or search for a scanner. Our e-signature feature makes it easy to digitally sign documents, send them instantly, and keep clean copies for personal records. We're here to help make the process simple and stress-free.

Check out our FAQ, they can help you if you have any questions

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